About us  /  About us

History

Neotel DOO (Limited Liability Company) is a telecommunications operator founded in 2004 with Macedonian capital by the renowned IT company, Neocom AD. For more than 10 years on the market the company has been offering a wide range of services in the area of broadband internet access, telephony, leased lines, hosting, and collocation of equipment. The company started with offering services to business users with capacity not larger than a few megabytes per second (Mbps), whereas today it offers services to business and private users through the WiMAX wireless technology and its own optic network with gigabyte (Gbps) capacity.

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Professional team

Neotel is equipped with highly qualified staff that is always following the latest technological trends in the world. Thanks to its employees with recognized expertise in telecommunications, Neotel is renowned by its innovativeness and thoroughness in discovering specialized and functional solutions for its users.

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Availability of services

As internet providers, we are independent on the market with regard to internet capacity and we have a number of international interconnections at our disposal through our own optic network. By developing our own optic and radio network, our high-quality services are available in most of the territory of the Republic of Macedonia.
As the only WiMAX operator in Macedonia, our wireless services are available in the larger cities of the country, and the plan is to spread even more in the following years. In addition to the standard landline services of internet access and telephony, the Neotel WiMAX network offers portable internet access through a USB modem that allows usage of the internet connection wherever there is signal coverage.
We have at our disposal various high-technology solutions with the purpose of being even more available to our users and providing the best possible quality of our services, which is well known to our long-term clients.
In addition to the wireless WiMAX technology and optic connection, we offer asymmetric approach (ADSL), which makes our telecommunication services available on the entire territory of the Republic of Macedonia.

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Vision

Our vision is to be recognized as leader in the telecommunications sphere in Republic of Macedonia, offering top quality combined with affordable prices of offered services. We maintain sound principles based on solid values and business principles. The services we offer have a significant part of everyday life, in education, work and leisure, through which we strive towards a world of better opportunities.

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Mission

Our mission is to provide to our private and business users a quality access to our telecommunications services that will allow simple and efficient communication to them, all the while providing the necessary standards for environmental protection.

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About us  /  IMS Policy

Quality and environmental management policy

The quality management policy of Neotel DOO is securing high level of satisfaction in its users through the delivery of professional, quality and competitive products and services in the area of telecommunications, all the while following the latest achievements in the information technologies and environmental protection.

Neotel DOO is dedicated to its users, encouraging its employees to implement this policy by complying with the following principles:

  • Focus on the users through understanding their needs and desires and provision of services in accordance with those needs;
  • Constant improvement of performances and services with the purpose of providing quality and constant protection of the environment;
  • Building of partner relations with suppliers in order to fulfil our demands for quality and continuous supply of products;
  • Compliance with legal and other conditions for protection of the environment;
  • Protection from pollution through constant control and decrease in pollution;
  • Influencing peoples’ awareness on the importance of protecting the environment;
  • Caring for the environment and adhering to standard requirements, maintenance and permanent improvement of the quality management system in accordance with requirements of the integrated management system ISO 9001:2008 and 14001:2004
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About us  /  Sales partners

  • Anhoch – GTC Skopje

    Address:
    GTC ground floor, Skopje
    Phone: 02/3215-068
    Working hours:
    mon.-fri. 09:00-20:30
    sat.09:00-20:00
    www.anhoch.com
  • Anhoch TC Bunjakovec Skopje

    Address:
    ТЦ Буњаковец ground floor, Skopje
    Phone: 02/3217-528
    Working hours:
    mon.-fri. 09:00-20:30
    sat.09:00-16:00
    www.anhoch.com
  • Anhoch – Vero Center Skopje

    Address:
    Vero Center ground floor, Skopje
    Phone:
    02/3232-632
    Working hours:
    Every day 10:00-22:00
    www.anhoch.com
  • Anhoch – City Mall Skopje

    Address:
    City Mall, ground floor, Skopje
    Phone:
    02/3051-340
    Working hours:
    Every day 10:00-22:00
    www.anhoch.com
  • Anhoch – Ramstore Mall Skopje

    Address:
    Ramstore Mall ground floor, Skopje
    Phone:
    02/3119-881
    Working hours:
    Every day 10:00-22:00
    www.anhoch.com
  • Anhoch – TC Biser Skopje

    Address:
    TC Biser – Nas. Аеродром
    Phone: 02/2451-407
    Working hours:
    mon.-fri. 09:00-21:00
    sat.10:00-16:00
    www.anhoch.com
  • Anhoch – Ohrid

    Address:
    Bul. Makedonski Prosvetiteli – Ohrid no. 13а
    Phone: 046/260-442
    Working hours:
    mon.-fri. 09:00-21:00
    sat.09:00-17:00
    www.anhoch.com
  • Neotel Net DOO Bitola

    Address:
    str. Vienska no.16, Bitola
    Phone:
    047/550 010
    Working hours:
    mon.-fri. 08:00-16:00
  • NET and KOM DOO
    St. Nikole

    Address:
    Koco Racin no. 35, St. Nikole
    Phone: 032/440-336
    Working hours:
    mon.-fri. 09:00-17:30
    sat.09:00-14:00
    www.netcom.com.mk
  • NINEKS Strumica

    Address:
    Mladinska 146, Strumica
    Phone: 034/327-123
    Working hours:
    mon.-fri. 09:00-17:00
    sat.09:00-15:00
    www.nineks.com.mk
  • DARS Computers DOOEL
    Kratovo

    Address:
    Goce Delcev no. 55, Kratovo
    Phone: 076/977-340
    Working hours:
    mon.-fri. 09:00-19:00
    sat. 09:00-14:00
  • Media Net – Kocani

    Address:
    Dimitar Vlahov B.B. (GTC Block А), Kocani
    Phone: 033/279-961
    www.media.net.mk
  • К-Net Kumanovo

    Address:
    str. Tane Georgievski B.B., Kumanovo
    Phone:
    031/ 550 550
    www.k.net.mk
  • Neon Sistemi Tetovo

    Address:
    str. Ilindenska 215, Tetovo
    Phone: 044/ 550 315
    Working hours:
    mon.-fri. 09:00-17:00
    www.neon.mk
  • Intek Struga

    Address:
    str. Proleterski Brigadi, Struga
    Phone: 046/ 552 550; 075/ 287 622
    Working hours:
    mon.-fri.09:00-20:00 sat.09:00-20:00
    www.intek.com.mk
  • Advanced Digital Network Kichevo

    Address:
    str. Aleksandar Makedonski B.B., Kichevo
    Phone:
    045/ 550 500
  • MM Komerc – Gostivar

    Address:
    str Ilindenska 130, Gostivar
    Phone:
    075/314-450
    Работно време:
    пон.-саб. 09:00-21:00
  • TIVOLI DOOEL OHRID

    Address:
    Bul.Turisticka 36, Ohrid
    Phone: 046/ 279 495
    Working hours:
    mon.-fri.10:00-15:00 18:00-21:00
    sat.10:00-15:00
  • Bit Sistemi Veles

    Address:
    str. Ilindenska 4, Veles
    Phone: 043/ 551 919
    Working hours:
    mon.-fri. 08:00-13:00 15:00-20:00
    sat.09:00-13:00
  • Kortek MB Skopje

    Address:
    Bul. Marks and Engels no. 3/6-4, Skopje
    Phone:
    02/ 3239 977
  • Relisys Skopje

    Address:
    str. Prashka No.23, Skopje
    Phone:
    02/3131 102
    Working hours:
    mon.-fri. 08:00-16:00

About us  /  Contact

LOCATION

Neotel DOO – Skopje
Bul. Kuzman Josifovski Pitu 15,
1000 Skopje, Republic of Macedonia

PHONE CONTACT

Private users – Neotel store

+ 389 (2) 55 11 155

Business users

+ 389 (2) 55 11 188

Technical support

+389 (2) 55 11 111

WORKING HOURS

Monday to Friday од 08:00h – 16:00h

Neotel Store
Monday to Friday од 08:00h – 16:00h
Saturday from 9:30h till 15:30h

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