General subscription contract and General conditions

Documents required for the signing of a contract for telephony

1. Request for a standard subscription contract for access and use of the communication services from the operator
2. Standard subscriber contract for access and use of communication services from the operator
3. Annex to the standard subscriber contract for access and use of communication services from the operator

Documents required for the signing of a contract for internet services

1. Request for a standard subscription contract for access and use of the communication services from the operator
2. Standard subscriber contract for access and use of communication services from the operator
3. Annex to the standard subscriber contract for access and use of communication services from the operator
4. Map of coverage of the Neotel DOO Skopje WiMAX network

Documents required for the signing of a contract for package services

1. Request for a standard subscription contract for access and use of the communication services from the operator
2. Standard subscriber contract for access and use of communication services from the operator
3. Annex to the standard subscriber contract for access and use of communication services from the operator
4. Map of coverage of the Neotel DOO Skopje WiMAX network

Other documents

1. Contract penalty for deactivating the line prior to contract expiry
2. Decision from the Agency for Electronic Communications (AEC) for an approved standard user contract for access and use of communication services from the operator