Telephony  /  Packages

We differ from the others in that we charge by the second. This will ensure you cut down you monthly telephone bills in half.

Ideal solutions for efficient communication
and quality connection with your business partners

PSTN line

The independent fixed IP telephony service is available only to users that use the Neotel’s optic internet access.

ISDN BRI 2

Intended for middle-size companies that need more than one call line for incoming and outgoing simultaneous calls. The basic ISDN BRI service offers two simultaneous call channels and each next step is an increase in two new call channels.

ISDN PRI 30

Intended for large companies that need many call channels for simultaneous incoming and outgoing calls. The ISDN PRI service offers a total of 30 simultaneous call channels.

 

  • Simultaneous call channels
  • Charging per second
  • DDI (Direct Dial-In)
  • Single payment for 24/12 months
  • Monthly subscription

PSTN

  • 1
  • 0 MKD.
  • 250 MKD per month*

ISDN BRI 2

  • 2
  • 1.000/2.500 MKD.
  • 450 MKD per month*

ISDN PRI 30

  • 30
  • 20.000/45.000 MKD.
  • 5.000 MKD per month*
*Prices do not include 18% VAT and apply for a one-year or a two-year contract.

Telephony  /  Tariffs


LOCAL CALLS Price without 18% VAT Price with 18% VAT
In Neotel network* 0,4 MKD 0,47 MKD
Towards other landline operators – regular tariff 0,95 MKD 1,12 MKD
Towards other landline operators – economy tariff 0,55 MKD 0,65 MKD

NATIONAL CALLS Price without 18% VAT Price with 18% VAT
In Neotel network* 0,85 MKD 1 MKD
Towards other landline operators – regular tariff 1,5 MKD 1,77 MKD
Towards other landline operators – economy tariff 1 MKD 1,18 MKD
CALLS TOWARDS MOBILE OPERATORS Price without 18% VAT Price with 18% VAT
T-Mobile, ONE, VIP – during the entire day 6,8 MKD 8,02 MKD

*The price depends on the selected package. The prices are shown for a one-minute conversation. Tariff schedule: normal 08:00 – 20:00 – cheap 20:00 – 08:00. The tariffs for calls to other countries not shown in the tables are shown HERE.


PRICES FOR INTERNATIONAL CALLS – POPULAR COUNTRIES
Towards landline networks Towards mobile networks
Without 18% VAT With 18% VAT Without 18% VAT With 18% VAT
USA 8,90 MKD 10,5 MKD 8,90 MKD 10,5 MKD
Canada 8,90 MKD 10,5 MKD 8,90 MKD 10,5 MKD
Australia 8,90 MKD 10,5 MKD 33,05 MKD 39 MKD
New Zealand 8,90 MKD 10,5 MKD 44,92 MKD 53 MKD
Albania 11,86 MKD 14 MKD 15,25 MKD 18 MKD
Serbia 11,86 MKD 14 MKD 25,42 MKD 30 MKD
Croatia 13,56 MKD 16 MKD 15,25 MKD 18 MKD
Bulgaria 8,90 MKD 10,5 MKD 11,86 MKD 14 MKD
Greece 8,90 MKD 10,5 MKD 25,42 MKD 30 MKD
Germany 13,56 MKD 16 MKD 29,66 MKD 35 MKD
Great Britain 8,90 MKD 10,5 MKD 29,66 MKD 35 MKD
Italy 8,90 MKD 10,5 MKD 29,66 MKD 35 MKD
France 8,90 MKD 10,5 MKD 29,66 MKD 35 MKD
Russia 8,90 MKD 10,5 MKD 29,66 MKD 35 MKD
Slovenia 8,90 MKD 10,5 MKD 25,42 MKD 30 MKD
Turkey 13,56 MKD 16 MKD 25,42 MKD 30 MKD

Telephony  /  Number portability

Quick and simple!

The number portability is the change of the operator and obtaining the right to keep the existing number in the same numeric area.

All you need to do is follow the following steps:

1. Settle all pending bills with the existing operator.

2. Submit a request for number transfer in our store or through our partners in the country.

What’s next?

Then, the request is submitted to the relevant operator. The operator responds to the request within 1 day. After the request is approved, you become our subscriber. By transferring to Neotel you keep the same number as before! If the request is denied, we have the option to start the procedure all over again.

For more information, please call 02/ 55 11 112.

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Telephony  /  SIP Trunk

SIP Trunk is the ideal solution for landline telephony for your company

You simply connect the telephone system from your office to the outside world. Replace your traditional landlines and talk through your internet connection.

SIP Trunk offers the following functionalities:

  • More telephone (DDI) number on the same line
  • Supports DDI (Direct Dialing Incoming) numerations
  • Activation takes only a few hours
  • Flexible number of channels
  • Easy placement in case of a move to another location
  • Number identification on call-by call basis
  • Free calls to connected locations
  • No installation required for the additional equipment for interconnecting with anIP PBX
  • Retaining the existing numerical area, as well as adding a new one

sip2

*Charging for local and national calls is by 1-second intervals, in accordance with the Pricelist.
*The SIP Trunk service is intended for companies that have IP-based telephone switches(IP PBX) that support SIP Trunk.
Charging with SIP Trunk
Charging by the second
Local calls within the Neotel network 0,40 MKD per minute.
Local calls to other landlines – regular tariff (08.00h-20.00h) 0,95 MKD per minute.
Local calls to other landlines – economy tariff (20.00h-08.00h) 0,55 MKD per minute.
National calls within the Neotel network 0,85 MKD per minute.
National calls to other landlines – regular tariff (08.00h-20.00h) 1,50 MKD per minute.
National calls to other landlines – economy tariff (20.00h-08.00h) 1,00 MKD per minute.
Mobile network calls, every day from 00:00 to 24:00h 6,80 MKD per minute.

VIRTUAL TELEPHONE SWITCH – SIP Trunk
Monthly subscription by channel/extension*
24-month agreement 250 MKD Order now
12-month agreement 250 MKD Order now
Single payment Single charge*
24-month agreement 1.000 MKD
12-month agreement 2.500 MKD
*The prices do not include VAT 18%
*The SIP Trunk service is available only for the users of landline switches that support SIP Trunk.

Telephony  /  IP Centrex

IP Centrex is an ideal solution for landline telephony for your company

IP Centrex is a modern solution for telephone services where the IP – based PBX switch is located at the premises of Neotel. Your company connects to its clients through an internet connection. For that reason, you will need a stable internet connection provided by Neotel to be able to use this service. IP Centrex offers IP calls and other IP-based services, as well as connection to conventional telephone systems (PSTN).

The service is intended for users that want the PBX characteristics without having additional costs, such as capital costs, rent and maintenance. This service is also interesting for those that are moving the company, that have a new location, or that are in search for a replacement for the old PBX.

Advantages:

  • No need for your own telephone switch
  • No expenses for service or maintenance of the telephone switch
  • Simple communication between employees by swift dialing of short numbers (extensions)
  • Easy adjustment of functionalities and capacity depending of the needs of the employees
  • Functionalities such as transferring, redirecting, distribution of call, etc.
  • Connecting offices at different locations around the country, which need to be connected to the network of the operator

sip2

IP Centrex functionalities:

  • Hunt Groups
  • Manager Assistant Service
  • Call Pickup
  • Return Call
  • Night mode (restriction of the period in which certain extensions can be used)
  • Call transfer with the added option for the following sub-functions:
    • In case the line is busy
    • In case the call is not answered in a certain time interval
    • Selective redirecting of calls
    • In case the call occurs within a certain period from-to (Timetables)
    • Immediate redirecting of calls
  • Call on hold by holding the line
  • Voicemail (additional option for sending voicemail to an e-mail address)
  • Conference call with three participants
  • Dedicated conference (by using a PIN)
  • Web portal for the company to manage the service
  • IVR (Interactive voice response)
IP CENTREX CHARGES
Charging by the second
Local calls within the Neotel network 0,40 MKD per minute.
Local calls to other landline networks – regular tariff (08.00h-20.00h) 0,95 MKD per minute.
Local calls to other landline networks – economy tariff (20.00h-08.00h) 0,55 MKD per minute.
National calls within the Neotel network 0,85 MKD per minute.
National calls to other landline networks – regular tariff (08.00h-20.00h) 1,50 MKD per minute.
National calls to other landline networks – economy tariff (20.00h-08.00h) 1,00 MKD per minute.
Mobile network calls, every day from 00:00 to 24:00h 6,80 MKD per minute.

VIRTUAL TELEPHONE SWITCH – IP CENTREX

Up to 8
extensions

  • Charging by the second
  • Single payment 2.400 MKD.*

150MKD per month.*


Order now

Up to 15 extensions

  • Charging by the second
  • Single payment 4.500 MKD.*

130MKD per month.*


Order now

Up to 30 extensions

  • Charging by the second
  • Single payment 9.000 MKD.*

110MKD per month.*


Order now

Up to 50 extensions

  • Charging by the second
  • Single payment 15.000 MKD.*

100MKD per month.*


Order now

More than 50 extensions

  • Charging by the second
  • Single payment 24.000 MKD.*

90 MKD per month.*


Order now

*The price is valid for a 24-month agreement
The prices do not include VAT 18%